Thank you so much for your recent order. We are so sorry to hear your item(s) didn't work out.  

Please fill out the form below to initiate a return.  

For exchange for a new item/size we kindly ask you place a new order ASAP so we can guarantee you receive the items you want in return. Please keep in mind all clearance and sale items are FINAL SALE and not eligible for return/exchange.

Returns are a flat fee of $3.50.

**Return labels are not available for international orders. If you wish to do a return please fill out the form below and we'll email you further instructions.  



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We gladly accept returns and exchanges (with a few limitations). Please refer to the guidelines below to determine whether your purchase qualifies for a return and/or exchange.

Return Guidelines:

  • All original manufacturer warranties also apply to items purchased from the JCB-CO website.
  • Our exchange policy is limited to 30 days within purchase. If 30 days have passed since the date of your purchase, the return/exchange will not be honored.
  • To be eligible for return/exchange, applicable items must be unworn/unused with original tags and/or packaging (for larger items).
  • All “Clearance” and “Marked Down” items are FINAL SALE and not applicable for return and/or exchange.
  • Please refer to our sizing chart prior to purchasing SALE items. We are not responsible for incorrect sizing once order has been processed.
  • Eligible items may only be exchanged for the same item ONLY! If the item is unavailable in the shop for an exchange, a store credit will be provided instead.

Submitting a Return/Exchange: 

  • To be eligible for a return/exchange, your item must be unused and in the same condition as was purchased. 
  • Your order must be within out 30 day period.
  • Fill out above info to return or exchange items!